Return Policy

Returns & Refunds

We want you to feel confident when shopping with us.

If you're not completely satisfied with your purchase, you may return any unused and unopened item within 30 days of receiving your order. Once your return is approved, you will be able to send the item back for a full refund.

Defective Items

If your item arrives damaged or develops a manufacturing fault, we will gladly send you a replacement at no extra cost. Simply contact our support team with a short video showing the issue.

Need Help?

Our customer support team is always here to assist you. Email us at contact@vezzara.com and we'll get back to you within 24 hours.

Additional Information

• ✓ Please ensure your shipping details are correct when placing your order
• ✓ Contact us as soon as possible if you entered an incorrect address
• ✓ For delivered orders marked as received, please contact your shipping carrier directly